Refund Policy
Refund Policy
- Eligibility for Refunds
We offer refunds only under the following conditions:
- The product is damaged upon arrival.
- You provide an unedited opening video of the package, clearly showing the damaged item and the original packaging. Requirements for Refund
2. Requirements for Refund
- You must contact our customer service within 7 days of receiving the product.
- You must provide the unedited opening video as proof of the damaged item.
- The video should clearly show the package being opened and the damage to the product.
3. No Refunds for Personal Satisfaction
We do not offer refunds or exchanges for products based on personal satisfaction, including but not limited to:
- Change of mind
- Personal dislike of the product
- Minor variations in color or design from what was displayed on the website
4.How to Request a Refund
To request a refund:
- Contact our customer service team at +919950985471 within 7 days of receiving your order.
- Provide your order number, the unedited opening video, and a description of the damage.
5. Processing Refunds
Once we receive and review your refund request:- We will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.
6. Shipping Costs
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Contact Information
If you have any questions about our refund policy, please contact us at +919950985471 or mail us at senoritabyparnita@gmail.com
By making a purchase on our website, you acknowledge that you have read, understood, and agree to be bound by this refund policy.